Please provide us with the serial number (usually printed on the bottom of the housing), and send us the available log files, which are typically stored in the default directory (C:\Vision\Recorder\Log\xxx.log AND C:\Vision\Recorder\Log\YYYYMMDD-Log.txt.) on the computer running BrainVision Recorder.
For issues with caps, please provide the serial number (located on the tag).
For more information or to speak with the
Brain Vision Scientific Consulting Team dial
(877) EEG-4MRI or schedule a call
Billing address:
Brain Vision, LLC
1204 Village Market PL #300
Morrisville, NC 27560
Shipping address:
Brain Vision, LLC
515 N. Greenfield Parkway, Suite 100
Garner, NC 27529
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Please select your area to schedule an introductory call with one of our Scientific Consultants.
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